Questions, answered honestly
No fine print, no hype. If your question isn't here, email us — we answer in plain language.
Our AI team, led by HeyYou, builds everything — websites, logos, words, images, and posts. A real person reviews and quality-checks every job before it goes live. You get the speed of AI with a human making sure it's right.
We aim to have your website ready for review within about a week of the onboarding form. Bigger setups can take a little longer — we'll confirm your timing upfront before we start.
One request is one job you ask HeyYou to do: update a page, write social posts, design a flyer, add a new service page, and so on. Monthly care plans include a set number of requests each month.
Yes — completely. Your domain name, your website, your content, your customer list. If you ever leave, it all goes with you.
Yes, anytime, no phone call required. Your website stays yours; care requests simply stop at the end of the billing month. Top-up packs never expire, so anything unused stays available.
No. If you can send an email, you can do this. You talk to HeyYou in plain words, and you approve everything with a simple yes or "change this."
Honestly: a professional website helps people find you and trust you, which helps. But nobody honest can promise you customers or sales — that depends on your business, your market, and your prices. We sell real work you can see and approve, not promises.
It stays yours. With Ad Management, your ad budget lives in your own Google or Meta account on your own card. We create and manage the ads, but we never hold, pool, or move your ad money.
Checkout is handled securely by Stripe, the same payment company used by millions of businesses. We never see or store your card number.
If your business is nearly ready to launch, yes — that is exactly what the Start a Business door is for. Business-in-a-Box ($299) sets up your whole online presence, the $19 business kits give you real paperwork for your trade, and Career Studio helps you apply for work. If your business is already running, the marketing packs and care plans keep it growing.
Then it doesn't go live. You review everything first and tell us what to change. We keep adjusting until you're happy with it — that's part of the package.